Guide to online shopping and privacy

Guide to online shopping and privacy

Dear user, please carefully consider the following items for optimal use of “Barfab Online Store” services.

In case of any problems in the purchase process, questions and need for guidance, just call the central office phone number 021-89368 extension 216.

Note that placing an order at any time means that the user fully accepts all the terms and conditions of “Barfab Online Store”.

Order registration and sending guide

Working day means Saturday to Wednesday of every week, excluding public holidays in Iran, and all orders placed during working days and the first day after the holiday are processed.

Barfab company always does its utmost care and effort in sending and delivering all registered orders, despite this, if the stock of a product in Barfab company ends, even after the customer has placed an order, he has the right to cancel. That order and the refund of the order amount are reserved for Barfab company.

If there is a problem in the final processing of the shopping cart, such as the end of the inventory or the customer’s cancellation, the amount paid will be credited to the customer’s account.

Users must complete the order form with correct and complete information when ordering the desired product, otherwise the customer will be responsible for the consequences.

It is not possible to pay on the spot for the orders, and it is necessary to settle the amount of the orders through the online payment portal before sending and when placing the order.

Adding goods to the shopping cart does not mean reserving the goods and does not create any rights for customers. Also, before the final registration, any changes, including changes in product inventory or price, will be applied to the product added to the shopping cart. Therefore, customers who have the desire and decision to make a definite purchase, especially about the products offered under the title of special purchase and at a special discount, which have a limited quantity, are advised to finalize their order as soon as possible in order to avoid the end of stock or the change in the price of the goods. do not face It is obvious that Barfab is not responsible for the products left in the shopping cart.

Product return conditions: If it is due to the buyer’s taste and change of mind, while there are no technical and functional defects in the condition of the received product, Barfab does not accept responsibility in this case, because this issue is based solely on personal taste and opinion. And for no reason.

If the received product has a technical and functional defect, the product will be repaired or replaced after checking by the after-sales service experts of the company.

The cost of sending the purchased goods to all over Iran is free.

The delivery time of the goods in Tehran is 3 working days after placing the order and in cities and other provinces it is 7 working days depending on the distance from the city.

General rules

Please note that all the principles and procedures of “Barfab Internet Store” are in accordance with the laws of the Islamic Republic of Iran, the Electronic Commerce Law and the Consumer Rights Protection Law, and subsequently the user is also obliged to comply with the laws related to the user. If there are changes in the rules, procedures and services of “Barfab Internet Store” in the future, they will be published and updated on this page, and you agree that your continued use of the site means acceptance of any changes.

Definition of customer or user

A customer or user is a person who registers an order or any use of “Barfab Internet Store” services with his personal information that he entered in the registration form. Also, since “Barfab Internet Store” is an online retail website, according to the e-commerce law, a customer or consumer is any person who buys goods or services for purposes other than business or professional occupation.

Privacy policy

“Barfab Internet Store” respects and protects the private information of people who use the site’s services. “Barfab Internet Store” undertakes to defend your privacy and in this regard, to develop the technology needed to make your use of the site more secure and safe. In fact, by using the “Barfab Internet Store” site, you show your satisfaction with this policy. All contents available through any of the “Barfab Internet Store” services, such as text, graphics, logos, button icons, images, videos, downloadable and copyable items, data and all content produced by “Barfab Internet Store” It is considered a part of its property and the right to use and publish all existing and available content is the exclusive property of “Barfab Internet Store” and any use without obtaining written permission reserves the right of prosecution for “Barfab Internet Store”. The only official authority approved by us to communicate with you is the official base of this site. We will not contact you by any other method than sending letters from the official and confirmed addresses on the site. The “Barfab Internet Store” website does not have any website with an address other than Barfab.ir, any blog or ID in Internet chat programs such as Yahoo Messenger, MSN Messenger, etc., and will never contact you with these methods. To communicate, users can only use the addresses and phone numbers mentioned in the contact section.

Pricing policy

The pricing policy in “Barfab Internet Store” is based on the principles of customer orientation and respect for consumer rights
In very rare cases, if there are fluctuations in the market, or a mistake in pricing, or if the order cannot be delivered, “Barfab Internet Store” is obliged to inform the person who placed the order as soon as possible and cancel the order. cancel it and return the payment exactly and completely to their account. The invoice of all products includes value added tax and the customer does not pay a separate amount for tax and value added duties, and the cost of packaging and sending goods is completely free depending on the order conditions that are informed in the shopping cart form, but if sending a product subject to The cost will be announced to the customer before the purchase and may be calculated separately.

coercive power

All the conditions and rules listed are applicable under normal conditions, and “Barfab Internet Store” has no responsibility in case of force majeure. “Barfab Internet Store” considers itself obliged to respect the privacy of users, if you see any violation, please share it with us through the mentioned communication channels.

After-sales service and warranty

The after-sales service and installation of all Barfab products is completely free, except for water coolers. In relation to the warranty of the products purchased through the online store, please follow the manual exactly.